Privacy Policy

February 2025

1. Introduction

Petalwood Limited ('we', 'our', 'us'). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.petalwood.co.uk or use our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Financial Information: Bank account details.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

  • Direct interactions: You may provide us with your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns via cookies, server logs, and other technologies.
  • Third parties: We may receive personal data about you from analytics providers, advertising networks, and search information providers.

4. How We Use Your Data

  • To meet our contractual obligations.
  • To improve our services and ensure our website is user-friendly.
  • To communicate with you and provide you with requested information.
  • For marketing purposes, with your explicit consent.

5. Data Sharing and Disclosure

  • We will not share your personal information except where legally required.
  • Service providers assisting us in business operations may access your data under strict protection measures.
  • If we sell or buy a business, we may disclose your data to prospective buyers or sellers.

6. International Transfers

We ensure an adequate level of data protection when transferring data outside the UK.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access or loss.

8. Data Retention

We retain personal data only as long as necessary to fulfill legal and business obligations.

9. Your Legal Rights

You have rights under GDPR and the Data Protection Act 2018, including:

  • Right to access your personal data.
  • Right to request correction or deletion of your personal data.
  • Right to object to processing or restrict processing.
  • Right to data portability and withdrawal of consent.

If you wish to exercise these rights, contact us at hello@petalwood.co.uk.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page.

11. Contact Us

For questions, contact us at:

Petalwood Limited
TC Group - Celixir House Stratford Business and Tech Park
Banbury Rd, Stratford On Avon, CV37 7GZ
Email: hello@petalwood.co.uk